30-Day Return Window: Products can be returned within 30 days of the delivery date.

New Condition: Items must be returned in their original condition and packaging, unopened and unused.

Proof of Purchase: A receipt or proof of purchase is required for all returns and exchanges.

Exclusions: Certain items may be excluded from returns due to hygiene reasons, customization, or other specific conditions. These will be clearly noted on the product page.

Contact Us: To initiate a return, please email us at info@micelldd.com with your order number and reason for return.

Approval & Instructions: Once your request is reviewed, we’ll send you a return authorization and detailed instructions.

Shipping: You are responsible for return shipping costs unless the return is due to a defect or incorrect item shipped. Please ship the product back to us at 1824 NW 38th Ave Lauderhill FL 33311, USA.

Inspection: Upon receiving your return, we’ll inspect the item(s) and process your refund or exchange as applicable.

Processing: Refunds are processed within 5-7 business days after we receive the returned item.

Method: Refunds will be credited to the original method of payment.

Shipping Fees: Original shipping fees are non-refundable unless the return is due to our error.

Subject to product availability. The exchange process follows the same steps as a return.